I know. Naomi sent me the data this morning. He finished the sandwich, folded the paper. You should give Cassid's team a formal acknowledgement. They were right about this for a year before anyone listened.
Already done. Clare said there's a process change going into the next all hands. She paused. I have something to ask you. He looked at her.
Chief recovery officer 12 months. Full authority to restructure the routing logic across all divisions, not just medical. compensation at the senior executive level. And she said this part without the slight pause that would have made it sound like a concession, a work schedule that you set with hard stops for personal obligations. Non-negotiable on my end. Rhett was quiet for a moment.
He looked at the operations floor, the screens, the movement, the hum of a system that was for the first time in over a year running. Honestly, I didn't come back into this world to become it again, he said. I know, Clare said. I'm not asking you to. I'm asking you to fix what's broken and teach the people here to keep it fixed, then go back to your life.
Why? She looked at him steadily. Because when you woke up on that plane, you saw a routing map for 4 seconds and identified a structural error that my entire operations leadership had been presenting as a market condition. That's not luck and it's not coincidence. That's a way of seeing.
And right now, my company needs someone who can see. Rhett was quiet for another moment. Then his phone lit up. Nolan, just a question mark this time. the shorthand of a kid who wanted to know if the evening was still on. I have a son, Red said.
He's 11. I've canled enough dinners. I know, Clare said again. It's in the contract. He looked at her for a long moment.